5
5Multi-Platform Reputation
10/10
Rated on 4 platforms — Google 5.0, Facebook 5.0, TrustedPros 5.0, HomeStars 5.0; ratings agree
Complete Eavestroughing & Roofing Services is a roofing company serving Etobicoke, ON. Reviewers repeatedly call out its workmanship, professionalism, punctuality. It carries an N49 Trust Score of 62.5/100 across our 10-factor review. Mentions 8 service areas on home page (e.g. aurora, markham, mississauga, newmarket, richmond).
5★ from 88 Google reviews
Rated on 4 platforms — Google 5.0, Facebook 5.0, TrustedPros 5.0, HomeStars 5.0; ratings agree
Has a working website
Not in the Google Maps local top results
~4.0 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~283 reviews across 4 platforms
Mentions 8 service areas on home page (e.g. aurora, markham, mississauga, newmarket, richmond)
On 3 extra platforms; reachable by website, phone
1 platforms linked: Facebook · ~28 Facebook reviews
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By margaret40 on Apr 21, 2015 Verified by Email
Called complete eavestroughing and got excellent service at a great price cheaper then other's I called.
I would use them for all my eaves problems they are very professional and know what they are doing
By Lava Toucan on Dec 18, 2013 Guest Review
I was very pleased with the work you did on my eaves trough. I would have no problem recommending your company.
By Bazaar Bass on Nov 29, 2013 Guest Review
Ross and his crew came over and gave a fair price on installing new eavestroughs for my bungalow in etobicoke. I got other quotes and found that Ross quote was reasonable. Had the job started and finish when he said he would. Best company to call.
Jane
By diane123 on Nov 12, 2013 Verified by Email
My experience with this company was unpleasant. I felt, at times, threatened and intimidated. I do not plan on using their services again, including the three year guarantee they offer.
By Rhoda on Nov 11, 2013 Verified by Business
It is unfortunate that this client felt the experience was unpleasant. Everything said to her was twisted and taken out of context When we tried to explain she refused to listen but kept on ranting and making false and incorrect assumptions and accusations. She would hang up before we had our chance to respond We gave her intense service attention The problem with her eavestrough has been resolved But she demands we do something that is technically incorrect . What she really wants is to get the job for free . And if need be we will take HER to court for slander which is new case law Internet has certainly created a free for all for people who choose to resolve theie issues on line instead if normal channels --very sad !!!
By russels on Jun 1, 2013 Verified by Email
The contractor didn't do a complete job. They repaired one section of our gutters. They were told by us that there was another spot in the back of the house to complete. They even told us that they would do a full inspection of the entire house.
They forgot to do the back. Now we have to chase them to complete the job. It would have taken them 3 extra minutes to complete the job. Now we will have to chase them for the next 6 months or longer to finish the job.
The guy that answers the phone just gives us attitude and says "It's just like a scratch on a car. Don't worry." He refuses to have them come out and complete the job. In fact, every time we call, he doesn't remember who we are.
This is an example of bad customer service!
They made the mistake and are not willing to own up to it and correct it. It was just three extra minutes. Perhaps they should think before they act.
We will never use this company again!
By Rhoda on Sep 5, 2013 Verified by Business
This client does not sound like any client we know of.It is unfortunate that his concerns could not be met more quickly. Wondering if he payed for the work ?? Did he request extra work when they were there and after the original request was put in ?Perhaps the work could not be done at the time of the visit. We have never had a situation whereby if there was an omission that we never returned to finish. We honor every contract with a 3 year service warranty if the work has been paid for.If our rating with the BBB is checked it is evident that there is no unresolved issues and for the huge volume of work done by us we have less than .0001%issues. This client seems --very angry - We receive several hundred calls per month with completion of several hundred jobs his estimation of our service is unusual. We certainly do not make people wait 6 months -- providing excellent service is our top priority as many of our repeat clients can attest to. If this is our client we would like the opportunity to rectify this but how can we when there is no name provided -this review is not helpful at all.
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Complete Eavestroughing & Roofing Services 3.4 out of 5.0 based on 5 user reviews.