Rated on 3 platforms — Google 4.8, Facebook 4.6, Yelp 2.3; 2.5-star spread between them

Roughly 575 staff across five business units — roofing, residential and commercial HVAC, plumbing, metal fabrication — make Charlton & Hill a Lethbridge institution, and it dates to 1941.
4.8★ from 941 Google reviews
Rated on 3 platforms — Google 4.8, Facebook 4.6, Yelp 2.3; 2.5-star spread between them
Has a website and a published email on its own domain
Not in the Google Maps local top results
~25.0 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~966 reviews across 3 platforms
Single Google Business listing — no multi-area signals
On 2 extra platforms; reachable by website, email, phone
4 platforms linked: Facebook, Instagram, LinkedIn, X · ~22 Facebook reviews
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By WinEr Olecram on Aug 19, 2026 Verified by Google

Excellent Service
I’m very happy with the service I received for my water tank. The work was done professionally, efficiently, and with great attention to detail. Troy was friendly, reliable, and made sure everything was working properly before finishing the job. I really appreciate the excellent service and would definitely recommend them to others. Thank you for the great work!
By J G on Jul 31, 2026 Verified by Google

Excellent service. Experienced and professional installation team. Able to adapt to and handle minor complications encountered when replacing old, outdated system with new products. Adhered to quoted prices and timelines. Left a clean work area with a neat installation. Offer "Canadian made" products.
The experience and professionalism of the lead installer Stephen was a breath of fresh air! He made a complicated upgrade situation feel like a straight forward job.
By Judith Jowett on Jul 16, 2026 Verified by Google

Great service! Troy and helper did a great job of installing our on-demand water softener in a very challenging place today. He took the time to consult with a senior team member who drove out to have a look, to help with the challenging placement of the tank.
By Luis Renteria on Jul 7, 2026 Verified by Google

I had a great experience with Charlton & Hill servicing my A/C. The technician Barry was professional, friendly, and arrived on time. He explained everything clearly, completed the service efficiently, and made sure my system was running perfectly before he left. It’s great to work with a company that provides honest, reliable service and pays attention to detail. I highly recommend Charlton & Hill for anyone needing A/C maintenance or HVAC service!
By Mike Muise on Jun 18, 2026 Verified by Google

Had polyb piping throughout the house and an old leakly moldy shower. Adam and Troy did an an excellent job replacing not only all of it, but made small adjustments and additions to improve my whole system. They kept me very informed throughout all the work that was being done.
Highly recommend
By Adriana Lee on May 27, 2026 Verified by Google

Went through all our options and we didn’t feel forced to make a decision same day, they offered financing as well.
Install was great, my fiancé works nights and was able to still sleep during while they were working. They knew their timing well for him to wake up to do the walk through. Everything has been working great and it’s a weight off our shoulders to know that they’re there for us if anything happens.
By Stew on Mar 3, 2026 Verified by Google

Troy Provencher came and hooked up all of our newly renovated kitchen. Included sink, facet, garburator and garburator switch. He was willing to have me watch and explained various installations. Tight and neat under sink cabinet leaving more room than I e seen in other installations. Great guy! I would recommend his and Charlton & Hill services.
By Isabel Cuaresma on Feb 27, 2026 Verified by Google

Ryan came fast and did all the job for only 2 hrs,, they even checked my furnace if got soaked with water from the damage of the tank that leaked.. Ryan was very pleasant and professional. He discussed to me options to choose from and get some opinion from him as well.Never get wrong for choosing charlton and hill
By Paul Andre D'Amours on Feb 24, 2026 Verified by Google

The experience was great, Barry was very knowledgeable and well prepared to diagnose the problem. He done all tests, keeping me informed, and concluded the furnace electronics was fine. Barry retreated the filter, I had removed the day before, and told me that the filter was the problem. He replaced it and all was well. Barry was very professional.
The charge included the new filter and the service call. The service was excellent and the bill very reasonable. All & all a very good experience from an honest technician and business .
Turns out, the next’s day, my furnace stop working. I called Charlton & Hill Home Services to have a technician come back to fix it. I made the point that I was not spending an other night freezing again.
It took a while before they sent someone. Later that day, a younger tech. arrived and examined and ran checks on the electronic board and concluded the board was the problem.
He replaced the board and all is well now.
It cost me a fair chunk of $ but he didn’t charge me for the cost of visit…
ALL & ALL, GOOD SERVICE AND FAIR PRICES.
PD